REFUND & RETURN POLICY

    Last Updated: July 2026

    Thank you for shopping at Lupsey.

    Customer satisfaction is our priority. Please read our Refund & Return Policy carefully before making a purchase.

    1. Return Eligibility
    1. Non-Returnable Items

    The following items cannot be returned:

    1. Damaged or Incorrect Items

    If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the product and packaging.

    1. Refund Process

    Once your returned item is received and inspected, we will notify you of the refund status.

    If approved, your refund will be processed to your original payment method within 5–10 business days.

    1. Return Shipping

    Customers may be responsible for return shipping costs unless the item was damaged, defective, or incorrectly shipped.

    1. Order Cancellation

    Orders can only be cancelled before they have been shipped.

    1. Contact Us

    If you have any questions regarding returns or refunds, please contact us.

    Email: support@lupsey.com
    Website: https://lupsey.com

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